Axelle A New Automated System
Introducing Axelle! A new automated system that schedules appointments for users whose family doctor have sent a referral to the Centre de répartition des demandes de services (CRDS).
Keep an eye on your phone. You will receive a text message or a call from Axelle to follow up on your appointment request.
No personal information will be requested and no clickable links will be sent by text message.
- You will receive an automated call (Axelle) or text message to update the waiting list to see certain medical specialists.
- If you have already received a call or a text message and wish to change an answer or if you have questions, you can contact the Montréal CRDS by email at: crdsmontreal.ccsmtl@ssss.gouv.qc.ca or by phone at: 514-762-CRDS (2737) .
- Patients who cannot be reached by phone will receive a letter and will be asked to confirm whether they are still in need of a consultation.