Contact us
General information
Should you have any questions concerning services offered to the West Island of Montréal population, please call the Info-CIUSSS Line at:
Phone (7 days a week): 514 630-2123
- Monday to Friday: 10 am to 6 pm
- Saturday and Sunday: 10 am to 5 pm
Human Resources Client Service
Accessing your medical file
For information on how to access your medical file or that of a deceased person, see the "Access To Your Medical Record" section.
Requests to Access Information
To access statistics, policies and other administrative documents
Administrative Component
Bachar Daher
Head of Legal Affairs - Communications, Public Relations and Legal Affairs Directorate
contentieux.comtl@ssss.gouv.qc.ca
To access medical records and/or a user's file
Access to your medical file or that of a deceased person
Access to Information and Privacy Officer
Mr. Abdelkader Ait Hoummad
Head of archives, reception, admission and clinical information security services
Responsible for public organization’s documents access and personal information protection - User files
acces.information.comtl@ssss.gouv.qc.ca
To access a Youth Protection (DPJ) file (client dossier)
Youth Component
Kimberly Bless
Interim Chief of Clinical Continuum and Multisite Operations
5 Weredale Park
Westmount (QC) H3Z 1Y5
Tel. : 514 989-1885, extension 1145
Fax. : 514-939-0605
client.dossiers.comtl@sss.gouv.qc.ca
To file a complaint about the care and services provided by our CIUSSS
Service Quality and Complaints Commission
Phone : 1 844 630-5125
commissariat.plaintes.comtl@ssss.gouv.qc.ca
Billing, accounts receivable, trust and funds services
Emergency care and short-term hospitalization
Contact per facility
Lakeshore General Hospital
comptesrecevables_odi.comtl@ssss.gouv.qc.ca
Fax : 514 630-7173
Hôpital de LaSalle
comptesrecevables_dll.comtl@ssss.gouv.qc.ca
Tel. : 514 362-8000 ext. 31740
Fax : 514 367-8343
Ste. Anne's Hospital
comptesrecevables_hsa.comtl@ssss.gouv.qc.ca
Tel. : 514 457-3440 ext. 2451
Fax : 514 457-8446
St.Mary's Hospital Centre
comptesrecevables_hsm.comtl@ssss.gouv.qc.ca
Tel. : 514 345-3511 ext. 2670 or 3350
Fax : 514 734-2781
Douglas Mental Health University Institute
comptesrecevables_douglas.comtl@ssss.gouv.qc.ca
Tel. : 514 761-6131 ext. 3643
Fax : 514 888-4083
For more information
Keven Lessard Caron, CPA, MBA
Department Manager - Short term
keven.lessard-caron.comtl@ssss.gouv.qc.ca
Long-term accommodation
Contact per facility
Grace Dart Extended Care Centre
Centre d’hébergement de Dorval
Parvoleta Dimitrova : Agente administrative
parvoleta.dimitrova.comtl@ssss.gouv.qc.ca
Tel.: 514 255-2834 ext. 3331
RI St-Raphaël and Valeo
Lakeshore General Hospital
Centre d’hébergement Denis-Benjamin-Viger
CHSLD ODIM
Manoir de l’Ouest
Fatime Almass Saleh : Administrative agent
fatime.almass.saleh.comtl@ssss.gouv.qc.ca
Tel. : 514 693-6629
CHSLD Argyle - Pointe Claire
Hôpital de LaSalle (long-term)
Centre d’hébergement de Lachine
Ruth Roa : Administrative agent
ruth.roa.comtl@ssss.gouv.qc.ca
Tel. : 514 693-6628
RI Floralies Lasalle, Villa Sainte-Anne,
Floralies Lachine and Lasalle
Christeen Jandy : Administrative agent
christeen.jandy.comtl@ssss.gouv.qc.ca
Tel. : 514 693-6601
Centre d’hébergement Nazaire-Piché
St.Mary's Hospital Centre
CHSLD des Berges-de-Lachine
Douglas Mental Health University Institute
Myrian Veliz Z. : Administrative agent
myrian.veliz.zevallos.comtl@ssss.gouv.qc.ca
Tel. : 514 693-6598
Ste. Anne's Hospital
Jacinthe Ouimet : Administrative agent
jacinthe.ouimet.comtl@ssss.gouv.qc.ca
Tel. : 514 457-3440 ext. 2307
For more information
Sandra Garay
Financial Management Officer Accounts Receivable
sandra.garay.comtl@ssss.gouv.qc.ca
Miscellaneous Services
Contact per facility
West Montreal Readaptation Centre
Lyne Lévis: Administrative agent
LLevis.crom@ssss.gouv.qc.ca
Tel. : 514 693-6608
Douglas Mental Health University Institute
Sofiane Maouche: Administrative agent
sofiane.maouche.comtl@ssss.gouv.qc.ca
Tel. : 514 693-2547
Various
Cheyenne Clarke: Administrative agent
cheyenne.clarke.comtl@ssss.gouv.qc.ca
Tel. : 514 693-5087
Lyne Lévis: Administrative agent
LLevis.crom@ssss.gouv.qc.ca
Tel. : 514 693-6608
End of period accounting
Georgeta Pinzar Suciu: Administrative technician
georgeta.pinzarsuciu@douglas.mcgill.ca
Tel. : 514 693-6605
Trust and Funds
Contact per facility
Trust - Douglas Mental Health University Institute
Carole Blanchard : Administrative agent
carole.blanchard.comtl@ssss.gouv.qc.ca
Tel. : 514 761 6131 ext. 3766
West Island Readaptation Centre
Solange Landry : Administrative agent
solange.landry.dll@ssss.gouv.qc.ca
Tel. : 514 761-6131 ext. 2701
St. Mary's Hospital Centre
Hôpital de LaSalle
Lakeshore General Hospital
CHSLD des Berges-de-Lachine
Georges Koua : Administrative agent
georges.koua.comtl@ssss.gouv.qc.ca
Tel. : 514 761-6131 ext. 3521
Centres d’hébergement Denis-Benjamin-Viger,
de LaSalle, de Dorval and Nazaire-Piché
Mary Antonacci : Administrative agent
mary.antonacci@douglas.mcgill.ca
Tel. : 514 761-6131 ext. 2703
Grace Dart Extended Care Centre
Parvoleta Dimitrova : Administrative agent
parvoleta.dimitrova.comtl@ssss.gouv.qc.ca
Tel. : 514 255-2834 ext. 3331
Ste. Anne's Hospital
Sylvie Carle : Administrative agent
sylvie.carle.comtl@ssss.gouv.qc.ca
Tel. : 514 457-3440 ext. 2451
Jacinthe Ouimet : Administrative agent
jacinthe.ouimet.comtl@ssss.gouv.qc.ca
Tel. : 514 457-3440 ext. 2307
For more information
Céline Doré, MBA, CPA
Financial Management Officer - Billing, Accounts Receivable, Trust
Tel. : 514 761-6131 ext. 4162
celine.dore.comtl@ssss.gouv.qc.ca
Suppliers and Contracts
Contract Management Complaints
To file a complaint under the applicable laws and regulations, please follow the Procedure concerning the handling and examination of complaints provided for in the Act respecting contracting by public bodies (ACPB).
- The complaint must be outlined here . (Link in French)
- The complaint must also be submitted electronically to the Montréal West Island IUHSSC’s Contract Management Department at contrats.plaintes.comtl@ssss.gouv.qc.ca.
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