Contact us
General information
Should you have any questions concerning services offered to the West Island of Montréal population, please call the Info-CIUSSS Line at:
Phone (7 days a week): 514 630-2123
- Monday to Friday: 10 am to 6 pm
- Saturday and Sunday: 10 am to 5 pm
Human Resources Client Service
Accessing your medical file
For information on how to access your medical file or that of a deceased person, see the "Access To Your Medical Record" section.
Requests to Access Information
To access statistics, policies and other administrative documents
Administrative Component
Bachar Daher
Head of Legal Affairs - Communications, Public Relations and Legal Affairs Directorate
contentieux.comtl@ssss.gouv.qc.ca
To access medical records and/or a user's file
Access to your medical file or that of a deceased person
Access to Information and Privacy Officer
Mr. Abdelkader Ait Hoummad
Head of archives, reception, admission and clinical information security services
Responsible for public organization’s documents access and personal information protection - User files
acces.information.comtl@ssss.gouv.qc.ca
To access a Youth Protection (DPJ) file (client dossier)
Youth Component
Kimberly Bless
Interim Chief of Clinical Continuum and Multisite Operations
5 Weredale Park
Westmount (QC) H3Z 1Y5
Tel. : 514 989-1885, extension 1145
Fax. : 514-939-0605
client.dossiers.comtl@sss.gouv.qc.ca
To file a complaint about the care and services provided by our CIUSSS
Service Quality and Complaints Commission
Phone : 1 844 630-5125
commissariat.plaintes.comtl@ssss.gouv.qc.ca
Billing, accounts receivable, trust and funds services
Emergency care and short-term hospitalization
Contact per facility
| Lakeshore General Hospital | comptesrecevables_odi.comtl@ssss.gouv.qc.ca Fax : 514 630-7173 |
| Hôpital de LaSalle | comptesrecevables_dll.comtl@ssss.gouv.qc.ca Tél. : 514 362-8000 poste 31740 Fax : 514 367-8343 |
| Hôpital Sainte-Anne | comptesrecevables_hsa.comtl@ssss.gouv.qc.ca Tél. : 514 457-3440 poste 2451 Fax : 514 457-8446 |
| St.Mary's Hospital Centre | comptesrecevables_hsm.comtl@ssss.gouv.qc.ca Tél. : 514 345-3511 poste 2670 et 3350 Fax : 514 734-2781 |
| Douglas Mental Health University Institute | comptesrecevables_douglas.comtl@ssss.gouv.qc.ca Tél. : 514 761-6131 poste 3643 Fax : 514 888-4083 |
For more information :
Keven Lessard Caron, CPA, MBA
Department Manager - Short term
keven.lessard-caron.comtl@ssss.gouv.qc.ca
Various
Contact per facility
| West Montreal Readaptation Centre | Lyne Lévis: Administrative agent LLevis.crom@ssss.gouv.qc.ca Tel. : 514 693-6608< |
| Douglas Mental Health University Institute | Sofiane Maouche: Administrative agent sofiane.maouche.comtl@ssss.gouv.qc.ca Tel. : 514 693-2547 |
| Various | Cheyenne Clarke: Administrative agent cheyenne.clarke.comtl@ssss.gouv.qc.ca Tel. : 514 693-5087 |
| Lyne Lévis: Administrative agent LLevis.crom@ssss.gouv.qc.ca Tel. : 514 693-6608< | |
| End of period accounting | Georgeta Pinzar Suciu: Administrative technician georgeta.pinzarsuciu@douglas.mcgill.ca Tel. : 514 693-6605 |
Long-term accommodation
Contact per facility
| Centre de soins prolongés Grace Dart Centre d’hébergement de Dorval | Parvoleta Dimitrova : Agente administrative parvoleta.dimitrova.comtl@ssss.gouv.qc.ca Tel.: 514 255-2834 poste 3331 |
| RI St-Raphaël et Valeo Lakeshore General Hospital Centre d’hébergement Denis-Benjamin-Viger CHSLD ODIM (ex. Maison Heron) Manoir de l’Ouest | Fatime Almass Saleh : Administrative agent fatime.almass.saleh.comtl@ssss.gouv.qc.ca Tel. : 514 693-6629 |
| CHSLD Argyle - Pointe Claire Hôpital de LaSalle (long-term) Centre d’hébergement de Lachine | Ruth Roa : Administrative agent ruth.roa.comtl@ssss.gouv.qc.ca Tel. : 514 693-6628 |
| RI Floralies Lasalle, Villa Sainte-Anne, Floralies Lachine et Pavillon Lasalle | Christeen Jandy : Administrative agent christeen.jandy.comtl@ssss.gouv.qc.ca Tel. : 514 693-6601 |
| Centre d’hébergement Nazaire-Piché and St.Mary's Hospital Centre CHSLD en santé mentale de Lachine Douglas Mental Health University Institute | Myrian Veliz Z. : Administrative agent myrian.veliz.zevallos.comtl@ssss.gouv.qc.ca Tel. : 514 693-6598 |
| Hôpital Sainte-Anne | Jacinthe Ouimet : Administrative agent jacinthe.ouimet.comtl@ssss.gouv.qc.ca Tel. : 514 457-3440 poste 2307 |
For more information :
Sandra Garay
Financial Management Officer Accounts Receivable
sandra.garay.comtl@ssss.gouv.qc.ca
Trust and funds
Contact per facility
| Trust - Douglas Mental Health University Institute | Carole Blanchard : Administrative agent carole.blanchard.comtl@ssss.gouv.qc.ca Tel. : 514 761 6131 poste 3766 |
| West Island Readaptation Centre | Solange Landry : Administrative agent solange.landry.dll@ssss.gouv.qc.ca Tel. : 514 761-6131 poste 2701 |
| St.Mary's General Hospital Hôpital de LaSalle Lakeshore General Hospital CHSLD en santé mentale de Lachine | Georges Koua : Administrative agent georges.koua.comtl@ssss.gouv.qc.ca Tel. : 514 761-6131 poste 3521 |
| Centres d’hébergement Denis-Benjamin-Viger, de LaSalle, de Dorval et Nazaire-Piché | Mary Antonacci : Administrative agent mary.antonacci@douglas.mcgill.ca Tel. : 514 761-6131 poste 2703 |
| Centre de soins prolongés Grace Dart | Parvoleta Dimitrova : Administrative agent parvoleta.dimitrova.comtl@ssss.gouv.qc.ca Tel. : 514 255-2834 poste 3331 |
| Hôpital Sainte-Anne | Sylvie Carle : Administrative agent sylvie.carle.comtl@ssss.gouv.qc.ca Tel. : 514 457-3440, poste 2451 |
| Jacinthe Ouimet : Administrative agent jacinthe.ouimet.comtl@ssss.gouv.qc.ca Tel. : 514 457-3440 poste 2307 |
For more information :
Céline Doré, MBA, CPA
Financial Management Officer - Billing, Accounts Receivable, Trust
Tél. : 514 761-6131 poste 4162
celine.dore.comtl@ssss.gouv.qc.ca
Suppliers and Contracts
Contract Management Complaints
To file a complaint under the applicable laws and regulations, please follow the Procedure concerning the handling and examination of complaints provided for in the Act respecting contracting by public bodies (ACPB).
- The complaint must be outlined here . (Link in French)
- The complaint must also be submitted electronically to the Montréal West Island IUHSSC’s Contract Management Department at contrats.plaintes.comtl@ssss.gouv.qc.ca.
Dernière modification de la page le