Contact your loved ones

Medical communication

Long-term Care Centres (CHSLD) and Residences for Seniors

If you are trying to get news about a loved one residing in one of our CHSLDs or one of the residences for seniors within the territory of the Montréal West Island, see the list below and call the facility directly.

CHSLD and Residences for Seniors List

  • Grace Dart Extended Care Centre
    • 5155 Ste. Catherine St. E., Montréal, QC  H1V 2A5
    • 514-255-2833
  • Centre d’hébergement de LaSalle
    • 8686 rue Centrale, LaSalle, QC H8P 3N4
    • 514-364-6700
  • Residential Unit at Hôpital de LaSalle
    • 8585 Terrasse Champlain, LaSalle, QC H8P 1C1
    • 514-362-8000
  • Centre d’hébergement de Lachine
    • 650 Place d’Accueil, Lachine, QC H8S 3Z5
    • 514-634-7161
  • Centre d’hébergement Nazaire-Piché
    • 150 15th Avenue, Lachine, QC  H8S 3L9
    • 514-637-2326
  • Centre d’hébergement de Dorval
    • 225 de la Présentation Avenue, Dorval QC H9S 3L7
    • 514-631-9094
  • Centre d’hébergement Denis-Benjamin-Viger
    • 3292 Cherrier St., l’Île-Bizard, QC H9C 1E4
    • 514-620-6310
  • Ste. Anne’s Hospital
    • 305 boul. des Anciens Combattants, Sainte-Anne-de-Bellevue, QC H9X 1Y9
    • 514-457-3440
  • CHSLD Herron (private residence for seniors under the management of the Montréal West Island IUHSSC)
    • 2400 Herron Road, Dorval, QC  H9S 5W3
    • 514-631-7288

See the complete list of residential resources for seniors within our territory.

Info CIUSSS Line

A dedicated telephone line is also available to you. For general questions concerning:

  • One of our residential resources (CHSLD, private residences for seniors) within the territory of the Montréal West Island IUHSSC,
  • Our care and services,
  • The opening hours of our facilities and
  • Measures in place

Call us on the Info-CIUSSS line at 514-630-2123.

Our teams are available to help you, 7 days a week from 10:00 am to 6:00 pm.

Social communication

Would you like to contact a loved one living in one of our residential resources? Schedule an appointment online and we will contact you for a phone call or a video call!

Please note that the appointment scheduling platform is valid for those in the following residences only:

  • Centre d’hébergement de LaSalle
  • Grace Dart Extended Care Centre
  • Residential Unit at Hôpital de LaSalle
  • CHSLD Herron
  • Centre d'hébergement de Lachine
  • Ste.Anne Hospital
  • Centre d’hébergement Nazaire-Piché
  • Centre d'hébergement Denis-Benjamin-Viger
  • Centre d'hébergement de Dorval

Other facilities will be added shortly!

Procedure

Using your smartphone, tablet or personal computer, click on the hyperlink go to our appointment scheduling platform. *The platform is not compatible with Internet Explorer. Please use a different web browser (e.g., Chrome, Safari). 

Steps

  1. Select the “Phone call” or “Video call” option.
  2. Select the name of the facility where your loved one resides.
  3. Select a date and a time for your appointment.*
  4. Fill out the short form with your information and that of the personyou wish to contact.

Once that is done, you will instantly receive an email confirming your appointment. A second email confirming the date and time of your appointment, along with the hyperlink if you have chosen a video call, will be sent to you at the beginning of the day on which your call is scheduled.

Also note that a person will be with your loved one during the call to facilitate communication.

* In an effort to allow as many people as possible to take advantage of these services, we cannot ensure more than one social communication per week and per family. If there are time slots that are not taken, they will be offered to the families who would like to schedule a 2nd appointment.

Support

Do you need help to access the online appointment scheduling platform? Would you rather have someone schedule the appointment for you? Don’t hesitate to contact the residence where your loved one lives. Consult the list of our facilities above.

The service is available Monday through Friday, from 8 am to 5 pm.
Are you having difficulty reaching a staff member by phone? Leave us a message and we will call you back within a few days.

About the online appointment scheduling platform

The online appointment scheduling platform is powered by Clic Santé. It is therefore normal to see the logo below appear at the bottom of the page and on the confirmation emails sent out by the platform.