Open since March 23, 2020, this specialized clinic provides COVID-19 screening services to the population on the West Island.
- Monday through Sunday, from 8 am to 8 pm
- By appointment only
- For those with mild to moderate symptoms
- It is imperative that you call 1 877 644-4545 for an appointment before going to the clinic as you will be denied access to the screening clinic without an appointment.
Provide follow-up care to those with:
- flu-like symptoms,
- gastroenteritis symptoms
- or COVID-19 symptoms
- or who has COVID-19
And who want to see a primary care provider.
Patients who test positive for COVID-19 and who require hospitalization will continue to be transferred to one of the designated hospitals.
Two Designated Follow-Up Clinics
- Designated Follow-Up Clinic–Cité médicale Lachine; open as of April 3, 2020
- Designated Follow-Up Clinic - West Island; open as of April 8, 2020
- By appointment only
- Anyone presenting with flu-like symptoms, gastroenteritis, or COVID-19symptoms, or who has COVID-19, and who would like to see a primary care provider.
- It is imperative that you call 1-877-644-4545 to get an appointment before going as you will be turned away if you do not have an appointment.
The Lakeshore General Hospital’s (LGH) Psychiatric Unit was temporarily relocated to the Douglas Mental Health University Institute (DMHUI) on Monday, April 20, for an indefinite period.
Due to the current situation, the LGH is experiencing an increased demand for hospital beds and we must therefore reconfigure areas so that we can welcome users and administer the necessary care.
Consequently, we will be ceasing all psychiatric admissions at the LGH emergency. When necessary, users will be transferred to the DMHUI. Please note however, that anyone requiring mental health care who presents to the LGH Emergency Department will be redirected as required.
If you are trying to get news about a loved one residing in one of our CHSLDs or one of the residences for seniors within the territory of the Montréal West Island, see the list below and call the facility directly.
CHSLD and Residences for Seniors List
- Grace Dart Extended Care Centre
- 5155 Ste. Catherine St. E., Montréal, QC H1V 2A5
- Centre d’hébergement de LaSalle
- 8686 rue Centrale, LaSalle, QC H8P 3N4
- Residential Unit at Hôpital de LaSalle
- 8585 Terrasse Champlain, LaSalle, QC H8P 1C1
- Centre d’hébergement de Lachine
- 650 Place d’Accueil, Lachine, QC H8S 3Z5
- Centre d’hébergement Nazaire-Piché
- 150 15th Avenue, Lachine, QC H8S 3L9
- Centre d’hébergement de Dorval
- 225 de la Présentation Avenue, Dorval QC H9S 3L7
- Centre d’hébergement Denis-Benjamin-Viger
- 3292 Cherrier St., l’Île-Bizard, QC H9C 1E4
- Ste. Anne’s Hospital
- 305 boul. des Anciens Combattants, Sainte-Anne-de-Bellevue, QC H9X 1Y9
- Résidence CHSLD Herron (private residence for seniors under the management of the Montréal West Island IUHSSC)
- 2400 Herron Road, Dorval, QC H9S 5W3
See the complete list of residential resources for seniors within our territory.
Info CIUSSS Line
A dedicated telephone line is also available to you. For general questions concerning:
- One of our residential resources (CHSLD, private residences for seniors) within the territory of the Montréal West Island IUHSSC,
- Our care and services,
- The opening hours of our facilities and
- Measures in place
Call us on the Info-CIUSSS line at 514-630-2123.
Our teams are available to help you, 7 days a week from 8:00 am to 8:00 pm/.
This guide was created to help you make the best decisions for your health and the health of your loved ones during the COVID-19 pandemic. It provides information on:
- how to best protect yourself against COVID-19,
- how to take care of yourself,
- how to administer basic care to those around you,
- and when and where to go for care or services should the need arise.
View the guide.
The use of a mask or face covering is recommended in public when physical distancing (2-metres) cannot be maintained, for example, at the grocery store or when using public transit. If you need to go to the hospital, you may wear a face covering.
- Not everyone who is infected has symptoms.
- It can reduce the risk of an infected person passing on the virus to others.
Wearing a mask (face covering) in public must be accompanied by:
- Hygiene measures (e.g., frequent hand washing, coughing into your elbow)
- Physical distancing (2-metres)
If you are sick, stay home.
- Using one hand, place the face covering over your nose and mouth. With your other hand, use the elastics (or string) to secure it behind your ears.
- Adjust the face covering on your nose.
- Adjust it under your chin.
- Wash your hands BEFORE and AFTER handling the face covering.
- Change your face covering if it is damp, soiled or damaged.
- Do not wear the face covering around your neck or hang it from an ear. Keep it on your face and avoid touching it. If you touch your face covering while you are wearing it, wash your hands.
- To remove your face covering, grab hold of the elastics (or strings) without touching the front of it.
- Fold the outer parts of the face covering over one another and place it in a clean bag. Wash the face covering as soon as you get home with the rest of your laundry.
Check out the fact sheet on wearing a face covering in public.
Do you want to get involved and help fight the spread of COVID-19? We need your help! We are looking for volunteers to make face coverings.
Looking for volunteers
- Seamstresses, tailors or individuals with sewing experience or skills.
Production of face coverings
Patterns to use > no sew model
For all the details, consult the section on making face coverings on the Ministry of Health and Social Service’s website.
- Donations of raw materials to be used for making face coverings (e.g., elastics, fabric)
- If you have donations to make, contact us at the following address: firstname.lastname@example.org.
- Financial donations for the purchase raw materials and other tools
- Contact one of our foundations from the list in this section.
Given the current situation, our CLSCs will not be renewing health insurance cards until further notice. Please note that the Régie de l'assurance maladie du Québec (RAMQ) has closed its Montréal office, located at 425 De Maisonneuve West until further notice.
For those who have received a renewal notice, health insurance cards can still be renewed by mail without a photo.
Exceptionally, expired cards will be accepted for urgent treatments.
Furthermore, all screening and testing related to COVID-19 will be available to all, regardless of the health insurance situation.
All of these points also apply to those who are homeless. More specific options for renewing health insurance cards are still being examined by the RAMQ, given that these individuals do not currently receive a renewal notice and therefore cannot renew by mail.
For all official and updated instructions, see the RAMQ website.
Only essential blood tests and procurements will be processed.
To find out if your request is essential, check with your doctor.
Please take note of the schedule changes:
- St. Mary’s Hospital Center:
- Monday to Friday, except statutory holidays, from 6:30 am to 3 pm
- Hôpital de LaSalle:
- Monday to Friday, except statutory holidays, from 6:30 am to 9 am
- Lakeshore General Hospital:
- Monday to Friday, except statutory holidays , from 7 am to 1 pm
- CLSC de Pierrefonds:
- Monday to Friday, except statutory holidays, from 6 am to 12:30 pm
For more information on our procurement centres, click here.
Due to the current situation, the following programs and services are temporarily suspended:
- Breastfeeding drop-ins
- Breastfeeding workshops
- Prenatal sessions
- Nutrition sessions for expectant mothers
- OLO and ISPEC programs
For more information or to schedule an appointment, call us:
- CLSC de Dorval-Lachine: 514 639-0660, nurse on call
- CLSC de LaSalle: 514 364-2572, nurse on call
- CLSC de Pierrefonds: 514 626-2572, extension 4531
- CLSC du Lac-Saint-Louis : 514 697-4110, extension 1346
Prenatal and Delivery Follow-Ups
Due to the COVID-19 pandemic, exceptional measures are being put in place to ensure the safety of users and staff.
Rest assured that we will continue to provide you with prenatal follow-ups as prescribed by your health care provider. However, please note that women who are pregnant must attend their follow-up appointments alone, regardless of whether they are at a hospital, a clinic or an office. No spouses, companions or children are allowed.
At the time of delivery and during your stay in hospital, only the second parent or a significant person will be admitted, as long as that person does not present any risk of COVID-19 infection. Measures are also in place if your newborn is admitted to the neonatal unit. Please note that confinement measures are in effect in all rooms on all units throughout our establishments and visitors are not allowed.
We are well aware that these measures are upsetting your usual habits as well as your pregnancy follow-ups and birthing plan. However, these measures have been implemented to ensure your well-being, that of your newborn, and the safety of all.
To consult the measures that have been put in place for Maternal-Child clients, click here.
- Monday, Wednesday, Friday
- Walk-in clinic for emergencies only
- For young people aged 12 to 24 years
CLSC de Dorval-Lachine: 514-639-0650
CLSC de LaSalle: 514-364-2572
CLSC du Lac-Saint-Louis: 514-697-4110, extension 1313
CLSC de Pierrefonds: 514-626-2572, extension 4367
For more information on Youth Clinics, view this section.
Please note that all volunteering and spiritual group activities have been temporarily suspended across all our facilities since March 14, 2020. Places of worship remain open to patients and employees. Rest assured that these rooms will be disinfected regularly.
For more information on volunteering, click here.