Psychosocial Services (0-17 years)

The youth team comprises:

  • Social workers
  • Psychoeducators
  • Education specialists

Survey of family, child and youth services

We want to make sure our services are always getting better, so please share your opinions with us. You can send us an evaluation of the services you received in our installations at any time.

Services Evaluation Form

Psychosocial Services for Youth, Parents, and Families

Social workers offer short-term psychosocial support to youth, parents, and their families. They evaluate social functioning and help families develop the skills needed to deal with different issues, such as:

  • Behavioural problems, for example physical or verbal violence
  • Family problems
  • Problems related to a child who has witnessed domestic violence
  • Victims of abuse or neglect
  • Problems related to peer violence
  • Various adjustment problems
  • Integration and adjustment of new families, etc.

Social workers also work with youth in elementary and high schools who are having difficulties in their environment that are affecting their social or educational development. Intervention is done on a voluntary and interdisciplinary basis. 

Social workers involved in schools promote consultation and collaboration between the school, the family, other programs and services of the Montréal West Island Integrated University Health and Social Services Centre, and community resources. 

Psychoeducational Services for Youth, Parents and Families

Psychoeducators are trained to work with people with behavioural adjustment difficulties exhibited in several settings. They assess various issues and come up with solutions tailored to the needs of the people they help. 

Targeted issues: 

  • Conflicting family relationships
  • Behavioural problems
  • Discipline and crisis management
  • Feeling of parental incompetence
  • Family environment organization (routines, rules).

Access to Youth Services

You can contact the psychosocial reception desk of your CLSC in person or by telephone:

The school system can direct families directly to youth psychosocial services according to established procedures or via the psychosocial reception of the CLSC.

CAFE Service (Crise-Ado-Famille-Enfance)

The CAFE Program is an immediate and intensive intervention service for youth aged 5 to 17 years in crisis and their families. It aims to defuse an individual or family crisis, prevent a relationship breakdown or a violent acting-out, and contribute to keeping young persons in their environment by offering an alternative to placement and reporting. The service is available 7 days a week. A counsellor is available every day from 2 p.m. to 9 p.m. 

The CLSC Psychosocial Intake Department is one of the main gateways to the CAFE Program. A psychosocial counsellor handling a family crisis, and who meets CAFE criteria, will follow up with CAFE to validate and guide the referred person.